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“UID MOVE: Internel Error” in Roundcube

Got the following error, while trying to delete a few mails through Roundcube : “Server Error: UID MOVE: Internal error occurred. Refer to server log for information when trying to delete emails” This was actually due to a bug with the cPanel webmail interface. I tried a work-around and the issue was corrected with that:  Full Article…

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How to Install Modules Manually in cPanel58

As we all know, the stable version of cpanel got changed to 58 which has easyapache4 integrated with it, by default. In this latest cPanel version, we cannot recompile apache/php by running the command “/scripts/easyapache”, as this command belongs to easyapache3, which is deprecated now. Here cPanel promotes the apache/php module installations via the front  Full Article…

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R1 soft plugin in paper_latern theme on cpanel

Here are the steps to install R1 soft plugin in paper_latern theme on cpanel. http://wiki.r1soft.com/display/ServerBackup/Set+up+cPanel+plugin This link mainly focus on installing the plugin on X3 theme. For custom installation on paper_latern theme. We have to run this script : /usr/local/cpanel/scripts/install_plugin  (path to plugin folder/r1soft-cpanel-plugin-2.0) –theme paper_lantern path to plugin folder >> The place where we  Full Article…

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How to fix the awstats error “Error: LogFile parameter is not defined in config/domain file” ?

If you come across the below error on accessing Awstats from cPanel Error: LogFile parameter is not defined in config / domain file (‘/home/{user}/tmp/awstats/awstats.{domain.com}.conf’ file, web server or permissions) may be wrong. See AWStats documentation in ‘docs’ directory for informations on how to setup awstats. Usually the above error means one of the following 1.  Full Article…

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How to add dedicated IP to parked/addon domain in cPanel?

Follow the below steps to assign a dedicated IP to either a parked/addon domain in case of cpanel servers. Edit DNS zone of addon to point it to the new IP and also change the subdomain IP to that same IP. This can be done from WHM. Edit the file /var/cpanel/userdata/username/subdomain.domain.com file, change the IP  Full Article…

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How to install missing cdp plugin in cPanel

If a client has CDP backups but doesn’t have the “R1soft restore backups” icon in their cPanel, the cPanel plugin is likely not installed. Installing this is a straightforward process, you simply follow the instructions provided at http://wiki.r1soft.com/display/CDP3/Setting+up+cPanel+Plugin When the CDP agent is installed the plugin is usually downloaded too, so check /root/r1soft-cpanel-plugin-1.1 as this  Full Article…

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Change document root in cPanel with root access

Steps to change the Document Root (with server root access) In order to edit the following files, you may need root access or sudo user access to server. ssh root@your-server.com Edit the following file: /var/cpanel/userdata/USER/DOMAIN Important! If you have an SSL certificate on the account, you may need to edit the following file as well.  Full Article…

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Mysql database size not showing in cpanel

You may see the mysql database size is zero in cPanel >> Mysql Databases, though the databases contains tables and data. In order to include the size of the databases while displaying disk usage in cPanel/WHM, use either of the following steps: 1) SSH to your server as root and edit the cpanel.config file #  Full Article…

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Latest visitor logs not working in cpanel

Sometimes the latest visitors stats are not displayed in the cpanel, to resolve the issue, use the following steps. Try to change WHM –> Tweak Settings –> “Delete each domain’s access logs after stats run” from ON to OFF. Or It’s possible that the latest visitors cache is corrupted for this account. Iss the below command  Full Article…

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