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SPF and DKIM in cPanel

  Here we describe how to add domainkeys and SPF (Sender Policy Framework) records on cPanel Servers. Whenever you create a domain on cPanel server using WHM, it wont add domainkeys and SPF records for particular domains. To add domainkeys and SPF records please use following steps. Please note on cPanel servers most of the  Full Article…


JSON parse error in email

  You may get an error like “JSON Parse error” while creating a new e-mail account via cPanel. This can be fixed by following the below steps in WHM. ♦ Login to WHM (http://x.x.x.x:2086 or https://x.x.x.x:2087) ♦ WHM>>tweak settings>>admin>>Allow other applications to run the cPanel and admin binaries  (on) Now try to create a new  Full Article…


Horde mail showing user not allowed error message

  In some cases Horde mail client in cPanel will throw an error as User not allowed message. For the first try we can use one of the cPanel’s binary itself as shown below. root@server[~]# /usr/local/cpanel/bin/update-horde  –force Then it shows the following error !!! Horde Groupware Webmail Edition detected !!! Install or update of standard  Full Article…


Microsoft Office Outlook 2010

Outlook is a popular Email client that comes bundled with the office tools. Lets take a look about how to configure the emails in outlook. Select File menu Info then click Account Settings. The Account Settings window is displayed. The E-mail tab is opened by default showing all your set up e-mail accounts (if there  Full Article…


How to change the outgoing email ip for a domain.

  Here we are discussing how to change the outgoing mail IP address of a domain in cPanel. By default the outgoing mail relying IP address for all the domains is the mail shared IP address or the IP address which is assigned in /etc/exim.conf file(interface = X.X.X.X) But if you want to set another  Full Article…


Troubleshoot Spamming in exim

The below script will help you to find the mail count by various accounts. grep “cwd=” /var/log/exim_mainlog|awk ‘{for(i=1;i<=10;i++){print $i}}’|sort|uniq -c|grep cwd|sort -n The number of mails by a domain exigrep /var/log/exim_mainlog|grep 2012-03-17|grep Completed | wc -l 1)Run this command in the server as root user: ps -C exim -fH ewww |grep home, it shows  Full Article…