Do you invest time more on technology than running your business?
Managed IT service can solve it. The support for all your IT needs for a single, predictable price and give you complete access to the technical experts to resolve all IT related problems around the clock in a user friendly manner.
NDZ Tech Support Services
Do you think your employee can handle when your systems are down and everything comes to a sudden halt and effect company productivity? No worries!! We are there to support you. As a professional Managed IT Service provider, we can proactively manage your IT infrastructure to prevent any problems before it impacts. Our technical expert team is just a call away from you and ready to support you 24X7.
Improving your technology doesn’t occur coincidentally. It takes time, skill and structured approach as per your needs which make use of resources to acquire it. Your organization deserves better. Managed Service plans reduce the risk of your company.
Our service includes End-user Management Services, Data Centre Management Services, Facility Management Services, Network Monitoring & Management and Security Services.
Benefits of Managed IT Services:
- Cost Optimization Opportunities
- 24×7 Access to Expert Help
- Optimization of Operations & Resources
- Real-time Tech upgrades
- 24×7 monitoring network
- Regular preventive Technical maintenance
- Resolve the network issues before hand
- Unlimited remote support for IT issues
24x7 Tech Support
We provide 24X7 friendly support services in every possible manner. We are there to support various technical issues, ranging from the management of software and hardware to the support of systems. Our aim is to ensure a smooth business operation. Our specialized network technical team will attend your staff within fraction of a second to solve the IT issue.
We have a highly specialized and skilled team comfortable to use the latest technologies to provide IT solutions effortlessly and make sure your software is up to date and effectively backed up. We are uniquely qualified to ensure unlimited technical support to your prestigious company. They are behind your monitor to support you any time. Improves the productivity in all aspects with 24×7 support, emphasize to enhance your profit.
24/7 Helpdesk offers
- 24X7 Tech support from highly qualified IT experts
- Instant access and remote PC Helpdesk
- Improve productivity
- Reduced system downtime
- Escalation Matrix to address problems on tagged priority
- M365 Administration
- Secure remote support
- Anti-virus Management
Why outsource your IT services?
IT outsourcing helps a tension free working environment with IT networks and allows the employees to concentrate on core business to improve the organization profit.
Getting the 24×7 monitoring and tech support of the outsourcing companies allows you to upgrade the business standard in a smarter way. Proactive maintenance plan and monitoring system of the outsourcing companies allow you to relax on IT related network issues.
IT outsourcing provides a team of highly skillful technical experts available to handle your each and every IT related issues within no time. Reducing downtime improves your company productivity.
Advantages of IT Service Outsourcing:
- Immediate response
- Greater cost efficiency as a business
- Minimize risks
- Create hassle-free IT network organization
- Enhances efficiency and competitiveness
- Increases in productivity
- No headache on storage and archiving of company information
- Employs new technologies
- Reduces business impact from IT failures
- Negligible application issues
- Reduces downtime and improves productivity
- Highly qualified and experienced IT professionals
- Proactive Firewall Management
Why Choose Us?
Care for your IT and network problems. Our services are fast, reliable and secure that improves your workflow as well as productivity.We have the best motivated, passionate and enthusiastic In-House IT specialists. Team is fully focused on Customer Satisfaction.
What We Offer?
Why Choose Us?
Care for your IT and network problems. Our services are fast, reliable and secure that improves your workflow as well as productivity.We have the best motivated, passionate and enthusiastic In-House IT specialists. Team is fully focused on Customer Satisfaction.
What We Offer?
Client Testimonials
Customer Success Story
Remote Helpdesk Services for the Temporary Construction Site office
| Location: | Dubai |
| Company Size: | 150+ Employees |
| Industry: | Construction |
Client Company has several construction site offices mainly in Dubai and Abudhabi and has extensive experience with completion of complex projects including hotels and resorts and offer solutions in construction management, design management, estimating and procurement.
Provide Remote IT helpdesk provision for the seamless extension of Company infrastructure.
After receiving the knowledge exchange sessions to understand the company infrastructure and workflow, we managed a schedule. NDZ set up the provision for IT remote Help Desk and was ready for operation within 2 weeks of time after receiving the deal.
Our team is now taking care of creating an account, reset password, ticket handling, exchange administration and so much more.
NDZ is equipped with the required tools to provide a complete service including helpdesk hotline, ticketing tool and remote troubleshooting.
We maintained an elevated support presence onsite and ensured the technologies needed were handled for all staff remotely.
Client organization was able to concentrate on business operations during their hectic work schedule.
- Overview:
-
Location: Dubai Company Size: 150+ Employees Industry: Construction - Customer Profile:
-
Client Company has several construction site offices mainly in Dubai and Abudhabi and has extensive experience with completion of complex projects including hotels and resorts and offer solutions in construction management, design management, estimating and procurement.
- Business Problem:
-
Provide Remote IT helpdesk provision for the seamless extension of Company infrastructure.
- Our Solution:
-
After receiving the knowledge exchange sessions to understand the company infrastructure and workflow, we managed a schedule. NDZ set up the provision for IT remote Help Desk and was ready for operation within 2 weeks of time after receiving the deal.
Our team is now taking care of creating an account, reset password, ticket handling, exchange administration and so much more.
NDZ is equipped with the required tools to provide a complete service including helpdesk hotline, ticketing tool and remote troubleshooting.
We maintained an elevated support presence onsite and ensured the technologies needed were handled for all staff remotely.
- Results:
-
Client organization was able to concentrate on business operations during their hectic work schedule.
Customer Success Story
Remote Helpdesk Services for the Temporary Construction Site office
| Location: | Dubai |
| Company Size: | 150+ Employees |
| Industry: | Construction |
Client Company has several construction site offices mainly in Dubai and Abudhabi and has extensive experience with completion of complex projects including hotels and resorts and offer solutions in construction management, design management, estimating and procurement.
Provide Remote IT helpdesk provision for the seamless extension of Company infrastructure.
After receiving the knowledge exchange sessions to understand the company infrastructure and workflow, we managed a schedule. NDZ set up the provision for IT remote Help Desk and was ready for operation within 2 weeks of time after receiving the deal.
Our team is now taking care of creating an account, reset password, ticket handling, exchange administration and so much more.
NDZ is equipped with the required tools to provide a complete service including helpdesk hotline, ticketing tool and remote troubleshooting.
We maintained an elevated support presence onsite and ensured the technologies needed were handled for all staff remotely.
Client organization was able to concentrate on business operations during their hectic work schedule.
